Improving Sales Training Classes & Coaching

We begin by teaching professionals how to speak using business intonation that will immediately sound more professional, improve articulation for sharper, clearer speech while producing a more controlled speaking rate. This is the speaking style of broadcasters, political figures and many trained CEOs. Participants will also learn how to place their voices in their ideal pitch range to speak with richer vocal tones that radiates strength, confidence and has better projection. Controlled intonation and speaking from the lower throat are the two main communication skills associated with leadership and credibility.

We will work with your team on how to proposition the company’s value with products and services. We will teach your team to think more strategically to brainstorm customer that could impact sales and have solutions prepared in advance. A cold call can become warm by learning how to strategically schedule future follow up calls or submit a bid from last items purchased from another competitor. Your sales team will learn to be more competitive and feel excited to get out there and close more sales.

Getting to the Intention Quickly

We teach sales representatives that every call should have a specific intention as the foundation for improving sales. Often the intention can be unclear due to the sales representative not having the right messaging or not knowing how to drive the point effectively. We learn your business and then teach approaches to find the right phrasing to get to the intent of the call and closer to a sale.

We will include many interactive practice sessions so all participants will learn specific organized plans, phrasing and the confidence to negotiate sales in a variety of situations. We will listen to previously recorded phone calls and identify strengths and areas of new opportunity. We will role play other sales scenarios and apply the new skills learned. We teach how to make the interaction more about the customer and how to portray the sales representative as the go-to problem solver for the company. We can also record the practice to maximize the training experience.

By the end of the sales improvement training, your staff will have a complete understanding of personal strengths and areas of growth for future sales. They will have greater confidence in negotiating sales and have vast resources, strategies and planned language to use in situations that occur during sales meetings and calls.

• Have prepared language to use for introductions and follow up calls.
• Have strategies for making connections, building confidence and managing push back.
• Identify the intention of each call and get to the point quickly with customers.
• Redirect a message when it feels out of control.
• Present as a leader when posing questions and delivering information.

By the End of the Improving Sales Training, Your Sales Representative will be able to Improve Sales By:

• Controlling the message for a desired outcome.
• Communicating with a speech pattern that is engaging and naturally increases a customer’s interest.
• Communicating with the ideal voice pitch to project with rich and strong vocal tones.
• Learning how to speak using professional business intonation and melody for clear and sharp sounding speech at a controlled rate.
• Finding ways to make a solid connection during a call.
• Speaking in a voice that is rich and pure in tone, and radiates confidence.
• Understanding how other nonverbal messages are communicated past the words.
• Understanding body language and the signals that are sent.
• Using a variety of strategies to redirect a call that seems to be struggling.